Best Practices for Design Professionals
RFIs are so common that it's easy to treat them as routine project correspondence. On many jobs, teams process dozens or even hundreds without incident. When a construction claim develops, however, an ordinary response may reappear as evidence supporting allegations of design error, delay, change-order disputes, or unauthorized modifications to the work. Most responses are prepared to keep construction moving, but speed should not eclipse the need to protect the design professional's contractual role and preserve an accurate record. A disciplined RFI process serves both purposes and remains one of the simplest risk-management tools available to a design firm.

